Renegade Cloaker error message, "Forbidden. You don't have permission to access /rgc/frames.php on this server." - Powered by Kayako SupportSuite Helpdesk Software

08 Sep 2010

Support Center » Knowledgebase » Renegade Cloaker error message, "Forbidden. You don't have permission to access /rgc/frames.php on this server."

	Renegade Cloaker error message, "Forbidden. You don't have permission to access /rgc/frames.php on this server."

Article Hostgator has made some fairly recent changes to accommodate older users of Amember, which impacts other scripts such as Renegade Cloaker.

In order to get Renegade Cloaker working on HostGator, after you complete the install steps, you will need to set up a support ticket with them, and tell them this, exactly as written below (replacing yourdomainhere.com with your actual domain):

"You are triggering a mod_sec rule for old amember installs and I wish the domain http://www.yourdomainhere.com to be whitelisted."

You must do this for any and all domains (you have with HostGator) that you plan to install Renegade Cloaker on. Once completed, you will be able to log into Renegade Cloaker and use it as per the video tutorials.

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01 Dec 2009 4:06 PM